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In-depth, actionable insights to build your brands

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Frequently Asked Questions

Which social networks are supported?

Crowdbabble currently supports Facebook, Twitter, Instagram and LinkedIn. If you would like to see any additional social networks, let us know.

How will I be billed?

Select the payment method of your choosing when you sign up. Email us at to request custom features.

How far back does the data go?

We start tracking all your data from the day you add a new social account. Going forward, we store all this data for you on an unlimited basis.

Historical data is captured as follows:
Facebook: Data goes back to January 2013.
Instagram: Data goes back to January 2013.
Twitter: Data goes back to the previous 3,200 tweets.
LinkedIn: Data goes back 20 posts or last 30 days (whichever is less).

What if I decide to cancel?

You can cancel at any time. No questions asked. No penalties. If you cancel before the end of a billing period, you’ll still have access to Crowdbabble until the end of that billing period. You can cancel with one click in the Your Account tab of Settings.

What if I pick the wrong plan?

No problem. You can switch plans at any time (even during your trial). Pick the plan that seems like the best fit and try it out. You can always change your mind.

What are my payment options?

Online payment methods include Visa, Mastercard, and American Express. If you require a quotation or invoice, drop us a line and we’ll be glad to help.

How easy is it to get started?

You’ll be up and running in a minute! Crowdbabble is extremely easy to use. Start your free trial to see for yourself.

How do I export the social data in my time zone?

Social media data usually defaults to Pacific Standard Time (GMT -8:00) or some other random time zone, based on the headquarters of each social network.

This can get confusing. So, we’ve made it really easy to view your reports based on any time zone of your choosing.

Then, you can export the data and reports in the format you need (image/PNG, Excel, CSV, PDF) with just a single click. Put away the tylenol!

What if I have other questions?

If you have any other questions, please contact us. We would love to help!